Dialing For Dollars
During that first week we all began awkwardly called these old leads using the call script. We waded through numerous disconnects, hang-ups and the nemesis to all telemarketers: the answering machine\voice mailbox. When we did get someone on the phone they usually had no idea who we were or why we were calling them. Two more of the agents I started with did not last the first week.
Most of the agents would leave around four or five in the evening but I was committed to have this work out for me, besides I had left a job where It was not unusual to work 12 to 14 hour shifts, and at least this was sitting down in a comfortable environment making calls, not unloading trucks in all types of weather, carrying heavy boxes to a sales floor, having to get all sorts of paperwork done on a deadline, and having someone always looking over my shoulder ready to jump on my case if something went wrong.
I started setting appointments during that time of day, and lots of them. It seems as if most people that need insurance work during the day…
The next week the eight of us left did recieve our health insurance product training. It was breif and more of it was based on running quotes, appointment sales presentations, and and tracking sales reports than the product itself. We had to take simple online tests to qualify to sell the companies health insurance and if you failed you could retake them an hour later. I decided to get one of all the product sales books that were given to customers so I could familiarize myself with all of the different health insurance products that this company offered. I read through them cover to cover and go a good idea what benefits each plans had. I also began to familiarize myself with the quote software, the leads management software and the underwriting guide. I wanted to do this right.
I continued to call my leads and set appointments. I ended up with 10 set that first week, way more than the other health agents I started with. One had seven and the others had very few. I was ready to hit the road and make some good money.
Categories
Pages
It almost makes you feel like you’re right in the thick of things. This is an excellent blog for those just starting in the insurance business or maybe thinking about it. Keep up the good work.
Comment by Insurance Maze — April 30, 2008 @ 4:32 pm